Mission Measurement offers a range of services to help clients at every stage of the Measurement Lifecycle: from setting the right outcomes and metrics, to collecting data and reporting results, to applying data to resource allocation and communications.

The Measurement Lifecycle™

Our engagements vary by client, but typically fall into three categories:

• Workshops are an efficient way to introduce measurement to your organization. Leverage our expertise to develop organization-wide outcomes, define performance metrics or apply data to decision making.
• Consulting Services takes your organization through the Measurement Lifecycle™, from setting strategy, to defining common outcomes and performance indicators and establishing baseline data.
• Analytics Services designs a customized data collection and reporting process that’s right for your organization, providing dynamic dashboards and real-time access to data for key decision makers.

Workshops

Participate in a Mission Measurement Workshop

How do you begin measuring? Mission Measurement offers several high-impact workshops designed to build your organization’s capacity to measure. Through our workshops, Mission Measurement has helped hundreds of organizations develop clear outcomes and performance measures for their work. All of our workshops are hands-on, practical and tailored to be directly relevant to the needs of your organization. Whether you are trying to build the case for measurement or struggling to define the right measures for tracking your results, Mission Measurement’s workshops offer a ready solution.
Benefits of Mission Measurement Workshops:

• Affordable way to get started immediately
• Direct access to leading measurement experts
• Customized content for your organization’s needs
• Preliminary discussion of objectives and considerations
• All participants receive a copy of the award-winning book, Benchmarking for Nonprofits

Mission Measurement Workshops

Measurement 101

Why should you measure performance? Who else is doing it? What is the difference between measurement and evaluation? How can you prove that you are making a difference? How can measurement be used to raise funds and justify budgets? This workshop will address these questions and teach participants the basics of measurement. Participants will obtain a comprehensive understanding of how to strategically use measurement to advance organizational goals, manage more effectively and communicate with key stakeholders.

Building Your Own Measurement Framework

What outcomes are most important to your organization’s success? How can they be measured? What tools do you have at your disposal to begin measuring today? What are common measurement issues? How can you implement measurement most effectively? This workshop will address these questions and teach participants how to define key outcomes and performance metrics. At the completion of the workshop, participants will have developed a customized Measurement Framework that can be used on a daily basis to measure and track results.

Applied Measurement

Organizations do not measure for the sake of measurement; they measure to improve results. How can you use performance data to inform strategy? Communicate results to key stakeholders? Allocate resources more efficiently? Ensure staff accountability? Benchmark and continuously improve? Raise funds and justify your budget? This workshop will address these questions and help your organization build performance measurement into the organizational culture. Learn how to leverage performance data to make better decisions and improve your organization’s chances for success.

Please contact us to learn more about how our workshops can meet your organization’s needs.

Consulting

Measurement Begins with Strategy

To measure performance, you must first clearly define your outcomes. Outcomes are the building blocks of strategy, and also the predicates for measurement. For this reason, Mission Measurement’s work always begins with Strategy. There are two kinds of strategy conversations: impact strategy (“what are we trying to accomplish?”) and program strategy (“what should we do?”). The former is essential to figuring out the latter.

Mission Measurement works with clients to assess the organization’s desired impacts, both social and strategic. This includes reviewing strategic plans, analyzing evaluations, conducting key stakeholder interviews and understanding the organization’s current programs. The output of our Impact Strategy process is a clearly defined set of organization-wide, measurable outcomes.

Please contact our Consulting Services Team to learn how Mission Measurement can help your organization.

Analytics

Report Powerful Data to Key Decisionmakers

Our Analytics team specializes in taking the Measurement Framework developed during Measurement phase and implementing a plan for ongoing data collection and reporting. Through a facilitated discussion with management, our team works to map data flows, identify reporting needs and initiate the data collection and reporting process.

Our team works hands-on to implement a sustainable, recurring data collection process and to ensure a successful integration into your organization’s business process. We develop a user-friendly data collection template that allows for quick and easy data collection from departments, program managers, grantees, or affiliates.

All of our data collection templates are linked to allow for easy aggregation, enabling our staff to “roll-up” and analyze performance across the entire organization. Our Analytics team will develop dashboard reports and analyze your organization’s benchmarks, best practices and overall impact.

Please contact our Analytics Services Team to learn more about how we can help your organization.